Senior Data and Performance Analyst

A Housing Association is seeking an experienced interim Data and Performance Lead to provide dedicated support to the Governance & Assurance Team over a 6‑month period. The ideal candidate will bring strong analytical capability, excellent business intelligence skills, and the ability to translate organisational data into meaningful insight that supports decision‑making at Executive, Committee, Board and operational levels.

Working closely with the Head of Governance & Assurance, the post‑holder will play a key role in strengthening the Performance Reporting Framework, ensuring high‑quality, accurate and timely performance information across all areas of the business.

The interim role will contribute to the development of several strategic reporting areas identified in the Business Plan:

Health & Safety

• Automate production of our Health & Safety Scorecard
• Review and enhance our compliance dashboard, ensuring effective monitoring of prescribed timescales and actions.
• Extract and visualise data from Health & Safety Inspection Forms, producing dashboards that:
• Show compliance with inspection schedules
• Enable exception reporting
• Highlight defects requiring action

Regulatory & Compliance Reporting

• Support the development of Ofgem Heat Network Reporting, ensuring compliance with regulatory return requirements.
• Build dashboards to provide clear assurance of compliance with the Competence and Conduct Standard, in line with the action plan.

Operational Performance

• Develop dashboards for Voids and Arrears, ensuring:
• Visibility of the end‑to‑end key‑to‑key process
• Insight into performance trends

Reporting tailored for SLT, Executive and operational users

The successful candidate must be proficient in:

• Business Intelligence and Data Visualisation Tools, including:
  • Qlik
  • Microsoft Excel (advanced)
  • Microsoft Forms
  • Microsoft Power Automate
• Data Modelling and Data Structure Design
• Process Mapping and Workflow Analysis
• Collaborative working with operational teams to understand local processes, system capabilities, and data sets
• Ability to interpret legislation, regulation, research, and best practice to shape new reporting areas